Urban Wear — WhatsApp Abandonment Recovery
WhatsApp broadcast funnel recovered 22% of abandoned carts in 90 days.
Client
Linen Studio
Linen Studio
Started
Feb 2026
Feb 2026
Completed
Apr 2026
Apr 2026
Industry
Fashion & Apparel
Fashion & Apparel
2,816
Carts Recovered
2,816
Carts Recovered
2,816
Carts Recovered
22.1%
Recovery Rate
22.1%
Recovery Rate
22.1%
Recovery Rate
₹4,820
AOV
₹4,820
AOV
₹4,820
AOV
₹1.36 Cr
Revenue from WA
₹1.36 Cr
Revenue from WA
₹1.36 Cr
Revenue from WA
Overview
WhatsApp Cloud API + Shopify integration for a fast-fashion D2C brand.
The Challenge
Problem
Brand was emailing abandonment only — 3% recovery rate, slow delivery, zero SMS opt-in.
Our Approach
Strategy
3-step WhatsApp sequence: 1-hour nudge (with image) → 24-hour offer → 48-hour stock-alert.
How We Did It
Execution
API integration with Shopify, catalog template approval, A/B-tested copy variants.
Client Feedback
★★★★★"WhatsApp recovery alone paid for their entire retainer in month 2. 22% of our abandoned carts now recover. Clean execution, weekly status, zero drama."
The Team
Who worked on this
Rahul Gupta
Founder & Performance Director
Priya Sharma
Creative Director